Pillows Grand Hotel Reylof

We believe that today’s and tomorrow’s travelers highly appreciate an individualized experience when it comes to their hotel stays. A personal approach in an elegant and medium-sized one-of-a-kind hotel. That is why we created Pillows Hotels. For us, there is no greater purpose than the comfort and well-being of the people we serve; our guests, our stakeholders and of course you, our employee.

We always offer our guests excellent and professional service, efficient guest-oriented systems and a home away from home feeling. This combination has made Pillows Hotels industry leaders when it comes to guest satisfaction and an optimal working environment.

The well-known Grand Hotel Reylof will undergo a metamorphosis in the summer of 2018. The entire service we offer will change, due to the implementation of our luxury boutique hotel concept Pillows. The reopening is planned for October 8th 2018. That is why we are looking for you.

Your role
As Host Front Office you will be co-responsible for creating unique experiences and for the overall well-being of our guests. There is no counter as you will be working out of The Living. In The Living you will ensure a warm welcome and make your guests comfortable and offering a drink like you would at home. With your attention for detail you ensure the perfect ambiance. Additionally you will show genuine guest focus by escorting all guests to their room or suite where you will ensure their well-being. You will proactively provide information about the hotel and the points of interest in the area. As part of an all-round team of hosts you will combine your front office focus with back office work and where needed you are delighted to serve a drink.

Who are you?
Are you communicative and creative in finding solutions? Do you deliver genuine guest services? Are you able to unveil the guest’s travel purpose and will you act accordingly?

Check your profile

• Several years of luxury hotel or travel experience with international guests.
• A completed hospitality degree.
• Keen interest in continuously growing your hospitality and luxury experience.
• Able to work independently with a positive mindset and able to make the necessary decisions when prompted.
• A true teamplayer who can easily integrate in the current team.
• Impeccable communicative skill in Dutch, French and English.

What we offer

We offer you a great opportunity in what we believe will become one of the best hotels in Belgium, where you will be working as part of a team that strives for success. You will receive a competitive salary with benefits as well as an attractive discount scheme at all the hotels in our portfolio. Considering our ambitions, there will be opportunities for growth within our organization.

Interesse?
Meld je aan via DEZE LINK en we geven je zo snel mogelijk feedback en hopen natuurlijk dat we onze ambities met jou kunnen realiseren. Heb je nog vragen of zou je meer willen weten over de vacature? Neem dan contact op met onze Corporate Recruiter, Tim van Dijk via recruitment@ihmg.eu

Wij verheugen ons op je sollicitatie!