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Front Office manager

Company

Sapphire House Antwerp is the first Autograph Collection by Marriott. This historic building, dating from the 16th century, welcomes guests in one of its 139 rooms and suites. This luxury lifestyle hotel is located adjacent to the magnificent Handelsbeurs where nowadays memorable meetings and conventions take place. Merchants and travellers from all over the world have been coming to Antwerp since the 16th century to trade in goods and gems, as from 2022, Sapphire House Antwerp welcomes these merchants (corporate) and travellers (leisure) once again. At Sapphire House, we combine the rich elements of Antwerp’s past with the 5* luxury of today.

Michelinstarred chef Bart De Pooter (De Pastorale**) is in charge of our unique food and beverage concept.

Tasks

  • Answer all the customers' questions and address their complaints
  • Trains, cross –trains, and retrains all front office personnel.
  • Participates in the selection of front office personnel.
  • Schedules the front office staff.
  • Supervises workload during shifts.
  • Evaluates the job performance if each front office employee.
  • Maintains working relationships and communicates with all departments.
  • Checks cashiers in and out and verifies banks and deposits at the end of each shift.
  • Upholds the hotel's commitment to hospitality.

Profile

  • Stress resistant
  • Guest-oriented µ
  • At least 2 years of relevant work experience
  • Quality oriented
  • Good understanding of procedures and practices in the hospitality industry
  • Commercial awareness

Offer

A young and dynamic team, you will be provided with meal vouchers, eco-cheques and a competitive wage.

Solliciteren

Sapphire House Antwerp
Lange Nieuwstraat 20 - 24 | 2000 Antwerpen

Interesse? Stuur dan je CV en recente foto naar hr@sapphirehouseantwerp.com
Of reageer via de sollicitatiebutton onderaan deze advertentie

Statistics

Number of pageviews: 5595

Company

Sapphire House Antwerp - Odyssey Hotel Group

Publication date

07.03.2023

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HR
hr@sapphirehouseantwerp.com
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