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Banquet Supervisor

Bedrijf

A renowned 4* hotel in the heart of Brussels with a high demand MICE is looking for a Banquet Supervisor.

Taken

The Banquet Supervisor responsible for setting up for all Banquet events and Banquet Food & Beverage service, deals directly with the event organizer at site, ensure that the event order menu items prepared by kitchen are correct.

Manage a team:

  • Assists in managing front-of-house operations and customer services to optimise outlet performance. He guides the staff in management of customers’ queries, and plans staff scheduling based on operational needs
  • Assist management in hiring, training, scheduling, evaluating, and motivating and employees; and serve as a role model
  • Support all co-workers and treat them with dignity and respect to reach common goals.
  • Communicates with HR department needs in terms of extras, welcome the workers and brief the outsourced team about the event planning.

Supervise daily activities:

  • Supervise service activities; monitor service protocol and internal rules; ensure quality and friendly customer service
  • Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas as well as presentation of the service team
  • Organize day to day needs (Stocks, staff, displays, …), use of FIFO, and cleanliness.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extensive period of time.

Welcome guests and ensure smooth service:

  • Meet and greet clients at arrival and give constant attention to customer wishes
  • Provide guidance to service team; ensure good service flow;
  • Keep kitchen team informed of the situation related to the service on a regular basis

After service:

  • Control consumptions and invoicing of food and beverages are posted on Micros
  • Help with stock control and communicate needs to the F&B Manager

In collaboration with the F&B Manager:

  • Provide unique and creative ideas to enhance meetings & group experience.
  • Responsible for consistently implementing the service standards procedures
  • Participate to the inventory and stock control

Profiel

The applicant should have the following qualifications and skills:

  • Languages: English, French and/or Dutch.
  • IT: Knowledge of Microsoft Office, Micros and Opera
  • Neat and professional appearance
  • High quality customer service, smiling and welcoming
  • Excellent written and verbal communication skills
  • Organized and strong attention to details
  • Problem solving and initiative skills
  • Team spirit, friendly
  • Ability to stay calm and polite under pressure
  • Flexible regarding tasks and schedule

Aanbod

  • Salary 3.303,06€ (CAT VIII) gross/month.
  • Meal vouchers à 7,00€/working day.
  • Transport allowance
  • Uniforms.
  • Mobile phone
  • Eco-Chèques 250,00€/year
  • 13th month.
  • 20 days holidays paid.

Solliciteren

This company wishes to remain anonymous, applying is only possible via the button at the bottom of this page. The employer will then contact you.

Statistics

Aantal keer bekeken: 1667

Publicatiedatum

29.04.2024

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